customer experience

Make Every Transaction Meaningful

October 23, 2010 By The Conversation Hub Leave a Comment

Like many people I know, I’m always trying to make sure I get the most value for the money I spend. Over the past few months, my wife and I have been looking at every line item on family’s P&L and have looked for ways to save. This week, I tackled our insurance policies. We [...]

Filed Under: Musings Tagged With: Conversation, customer experience, engage in conversation, meaningful, simple transaction

Episode 2: Inspiring Possibilities With Steve Gasser

May 31, 2010 By The Conversation Hub 6 Comments

For our second episode, we are in conversation with Steve Gasser; a self described social media evangelist who has built a business on two simple principles: Inspire Possibilities and Take Small Steps. Steve is the president, CEO and chief evangelist at Vivid Image – a web and marketing firm based out of Hutchinson, Minnesota. Steve [...]

Filed Under: Business Musings, podcast, Social Media Tagged With: customer experience, Inspiring Possibilities, Small Steps, Social Media, Steve Gasser, The Conversation Hub

Thoughts On Leadership: Going Undercover

February 11, 2010 By The Conversation Hub Leave a Comment

On Super Bowl Sunday, following the game and the usual evening ritual of putting the kids to bed, I made my way back downstairs to our family/TV room. Our son’s room is in the basement and we committed long ago that one of us, my wife or I, would hang downstairs until he falls asleep. [...]